Shelter Support

Veterinary expertise. Shelter results.

Our Outreach Team includes board-certified vets and seasoned shelter leaders, with a track record of transformation. Backed by UC Davis and decades of shelter data, our animal-centered approach helps you solve problems.

Five members of the SMAC team poses on a dirt path in front of a patio with wicker furniture and space heaters.

Every consultation is rooted in Capacity for Care (C4C). C4C is a proven model that improves health and well-being, reduces euthanasia, and balances community need with community and shelter capacity and services to ensure that all animals receive the care that is right for them, while prioritizing Right Care and wellness for teams too.

Shelter Medicine Skill-Building

Setting Up Veterinarians and Shelters for Success in Four Foundational Areas

HQHVSN Team Support: High-quality, high-volume spay/neuter is a vital part of any community’s approach to improving animal health and protecting public health, particularly when it comes to community cats. When provided consistently and strategically, it reduces disease risk, overpopulation and shelter intake. We will work with you to optimize or jumpstart HQHVSN at your shelter.

Facility Use/Housing Concepts: Layout, ventilation, housing–We will help you get these right so your facility will be set up to provide a shelter experience that minimizes stress for animals and people, enhancing health and well-being.

Capacity for Care (C4C)/Pathway Planning: Find the fastest route to the Right Outcome for every animal, every time. We will work with your team to assess animal flow, remove bottlenecks, and improve decision-making and cross-team communication–all to reduce length of stay at your shelter and get animals where they need to go faster.  

Shelter Medicine Protocols: We will work with you to create protocols that allow your team to provide consistent humane care every day, and to respond to emergencies or difficult situations by defaulting to the best process with confidence. 


We start by listening. Then we co-create strategies tailored to your goals, your staff, your community, and your reality.

[The Outreach team] has been the reason why we are able to be successful…Their knowledge and experience is helping us craft the appropriate policies and processes that mirror the diversity of our community and allow us to tailor our programs for that diversity.

Alma Torres, Director, Fresno Animal Center

We’re more than consultants—we’re leaders. Our team speaks at top conferences, mentors fellows, serves on national boards, maintains an online resource library, and runs high-volume community clinics.

Recent Conference Appearances
  • UGA Shelter Symposium
  • Humane Canada
  • HSUS Expo
  • Colorado Animal Welfare Conference

Connect with us at an upcoming conference

List of shelters/organizations we’ve worked with
  • Amador County Animal Control
  • Annenberg Pet Space
  • Antioch Animal Services
  • Avenal Animal Services
  • Bakersfield SPCA
  • Calaveras Humane Society
  • Charleston Humane Society
  • City of Bakersfield Animal Control
  • City of Delano
  • City of Edmonton Animal Services
  • City of Moreno Valley Animal Shelter
  • City of Ontario
  • City of Sacramento Front Street Animal Shelter
  • City of Stockton Animal Services
  • Contra Costa County
  • Chula Vista Animal Care Facility
  • Dallas Animal Services
  • Delta Humane Society (SPCA) of San Joaquin County
  • Fresno Animal Center
  • High Plateau Humane Society
  • Hollister Animal Shelter
  • Humane Society of Imperial County
  • Humane Society of the North Bay
  • Kern County Animal Services
  • Lathrop Police Department
  • Madera County Animal Services
  • Marley’s Mutts
  • Nine Lives Foundation
  • Norfolk Animal Care & Adoption Center, VA
  • Placer County Animal Services
  • Ramona Humane Society
  • San Antonio Humane Society
  • San Bernardino City Animal Shelter
  • San Diego Humane Society
  • San Francisco Animal Care & Control
  • San Jose Animal Services
  • Siskiyou Humane Society
  • Tehama County Animal Services
  • Tuolumne County Animal Control
  • WAGS Long Beach